RETURNING A PURCHASE

If something you ordered isn't exactly right, it's easy to return it. Here's what you do:

SHIP TO STORE ORDERS

Bring it back to Select Source, as long as it is within 60 days of the pick up date.

You'll need to bring the following things with you:

1. The item(s) in unused and like-new condition with original packaging, parts, accessories and all paperwork.

2. A copy of your order confirmation, or receipt.

Your refund, including the applicable sales tax, will be issued in the same form of payment that was originally used for the purchase: credit/debit card or PayPal account.

Please Note: All Ship to Store orders returned after 12 days of time of phone call will incur a 20% restocking fee.

SHIP TO HOME ORDERS

You'll need to return item(s) to our warehouse within 30 days of the delivery date.

Here's what you need to do:

1. Make sure the return item(s) are in unused and like-new condition with original packaging, parts, accessories and all the paperwork.

2. Email us at ssource1001@gmail.comor call us at 208-733-8338 to let us know you are returning the product. Please have your order number (located on your packing slip) and give it to the Customer Service representative and provide the reason for your return.

3. Box the item securely. Include the packing slip with the reason for your return.

4. Ship them back to us. We recommend that you return the merchandise by UPS or insured mail to:

Select Source Inc.
Attn: Returns
22334 Kimberly Rd
Kimberly, Id 83341

Once we get your item(s) back, we will process your refund including applicable sales taxes. Once processed, please allow two weeks to see the refund on your original form of payment. Refunds are issued in the same form of payment originally used for your purchase: Credit/debit card or PayPal account.

POWER EQUIPMENT RETURN POLICY

Due to safety hazards, items that use gasoline, kerosene, or other flammable liquids may be returned to Select Source within 30 days from the date of pick up, with original receipt, provided that it is in like-new condition. Equipment MAY NOT be returned once gas or oil has been put into it, even if the liquid has been drained out of the equipment.

If your Power Equipment (including lawn mowers, snow throwers, generators, leaf blowers, chain saws, some air compressors, pressure washers and other items that use flammable liquids) is defective or not functioning properly, the service and warranty issues will be handled through the manufacturer's Authorized Service Center. Authorized Service Center information can be found in the item's owner's manual. Be advised that appropriate maintenance and use of your equipment is required to ensure that manufacturer's warranty is not voided.

ARE YOU MISSING AN ITEM, OR WE SENT THE WRONG THING?

Check the packing slip that was included with your shipment. Items in your order may have been sent in more than one shipment. If this is the case, don't worry, we won't charge you any additional shipping fees beyond those you originally authorized. Visit My Account for estimated delivery dates for your order. If you did not establish an account with us, please check your Shipping Confirmation email for estimated delivery dates.

If you received a wrong item please email us at ssource1001@gmail.com or call us 208-733-8338 so that we can immediately send out replacement items to you.

DEFECTIVE OR DAMAGED ITEM?

If for some reason you received a defective or broken item please email us at ssource1001@gmail.com or call us at 208-733-8338 so that we can immediately send out replacement items to you if the manufacturer allows. However Items identified with manufacture or lifetime warranties may be credited or replaced at the discretion of the manufacturer.

REFUNDING SHIPPING CHARGES?

  • If we sent you the wrong item, the item's description/picture was incorrect or if the item arrived damaged or defective, we will cover all shipping charges.
  • If you are returning an item for any reason other than the ones stated above, all shipping charges will be billed to you and are not refundable.